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Telehealth Simplified: Start Strong or Optimize Effortlessly.
Highland eHealth + Your Practice = Better Patient Care, Less Stress.
Telehealth: It should be easier, right?
For small practices, it often feels like the opposite.
Are you:
- Dreaming of starting telehealth but drowning in compliance regulations and tech headaches?
OR
- Already doing telehealth but feeling overwhelmed by clunky systems, frustrated staff, and a lackluster bottom line?
If so, you're not alone.
Telehealth isn't always easy, but it can be with Highland eHealth.
Highland eHealth helps small and medium-sized clinics gain the full advantages of a fully compliant telehealth model.
Compliance Nightmares: Fear of audits, HIPAA violations, and billing errors.
We turn compliance into confidence.
Staff Burnout: Confusing tech, doubled workload, and frustrated patients.
Highland eHealth transforms telehealth into an enjoyable new way for your staff to treat patients.
Less admin, more personalized care.
Revenue Loss: No-shows, underutilized services, and wasted administrative time.
We reduce wasted time, boosting revenue.
Patients Disconnected: Language barriers, accessibility issues, or simple tech struggles.
Highland eHealth creates an inclusive telehealth experience, with better outcomes for patients.
We help transform telehealth from a burden into a competitive edge for your practice.
Highland eHealth: Built for Small Teams, Backed by Expertise.
We understand the unique challenges you face.
A family tragedy linked to healthcare access sparked our mission: making telehealth simple, safe, and sustainable for your clinic.
Why Highland eHealth?
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No IT team? We have you covered with intuitive solutions and hands-on support.
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Drowning in regulations? We translate complex rules into easy-to-follow steps.
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Wasting time and resources? Our tools integrate seamlessly to improve your workflow.
Start a New Telehealth Service:
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Plug-and-Play Compliance Kit: Pre-built HIPAA/CMS templates, consent forms, and audit checklists—updated frequently.
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Staff Training in 15-minute modules your team can complete between appointments.
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Patient-Friendly Setup: Multilingual intake guides and one-click telehealth access for seniors and tech-newbies.
Improve an Existing Telehealth Service:
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Compliance "Health Check": Fix gaps quickly and efficiently.
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Workflow Overhaul: Cut hours of admin work monthly with Highland eHealth tools and services.
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Patient Engagement Boost: Reduce no-shows with SMS reminders and easy rescheduling.
Why you can trust our services:
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No Corporate Jargon: Tools designed specifically for clinicians and their staff by Health Information Management professionals with 20+ years of experience educating adults.
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Budget-Friendly Pricing: Packages scaled for clinics with 1–20 providers.
Your Next Steps -
1. Claim Your Free Telehealth Terminology Guide.
2. Review Highland eHealth's products.
3. Review and share with your staff for free - The Top 10 Best Practices for Telehealth Success (no email sign up required)
P.S. You deserve to make this era of healthcare work for your practice and your patients.
Let Highland eHealth help so you can focus on the people that matter most.
Telehealth Simplified
Designed to Boost Care Quality, Reduce Burnout, and Grow Revenue—All While Staying Compliant
Highland eHealth provides human-centered telehealth training that simplifies technology, ensures HIPAA compliance, and empowers healthcare professionals to deliver exceptional patient care—so they can focus on what matters most: their patients.
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
Highland eHealth provides human-centered telehealth training that simplifies technology, ensures HIPAA compliance, and empowers you, as healthcare professionals, to deliver exceptional patient care—so you can focus on what matters most: your patients.
Telehealth should simplify your practice. But for many clinics, it’s become a source of stress, wasted time, and missed opportunities.
-
Struggling to launch telehealth amid endless compliance rules and tech headaches?
-
Already using telehealth but battling clunky systems, frustrated staff, or stagnant revenue?
You’re not alone. Let’s turn telehealth into your greatest asset.
After a personal family tragedy tied to a lack healthcare access, I vowed to make telehealth simple and sustainable for clinics like yours. With a Master of Science in Health Information Management, an RHIA, and a Master of Arts, plus 20+ years as an educator, my focus is helping your healthcare teams thrive.
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
Highland eHealth provides human-centered telehealth training that simplifies technology, ensures HIPAA compliance, and empowers healthcare professionals to deliver exceptional patient care—so they can focus on what matters most: their patients.
Highland eHealth
Telehealth Simplified
Designed to Boost Care Quality, Reduce Burnout, and Grow Revenue—All While Staying Compliant
Highland eHealth provides human-centered telehealth training that simplifies technology, ensures HIPAA compliance, and empowers you, as healthcare professionals, to deliver exceptional patient care—so you can focus on what matters most: your patients.
Telehealth should simplify your practice. But for many clinics, it’s become a source of stress, wasted time, and missed opportunities.
-
Struggling to launch telehealth amid endless compliance rules and tech headaches?
-
Already using telehealth but battling clunky systems, frustrated staff, or stagnant revenue?
You’re not alone. Let’s turn telehealth into your greatest asset.
After a personal family tragedy tied to a lack healthcare access, I vowed to make telehealth simple and sustainable for clinics like yours. With a Master of Science in Health Information Management, an RHIA, and a Master of Arts, plus 20+ years as an educator, my focus is helping your healthcare teams thrive.
Help For You and Your Practice:
1 - Build a Bulletproof Telehealth Foundation
If you are starting fresh, this is for you!
Compliance Starter Kit:
- Done for you templates: HIPAA-compliant consent forms, audit checklists, patient-intake scripts
- Staff training workbooks: 15-minute modules covering HIPAA basics, Release of Information (ROI) best practices, and breach protocols
- BAA Templates
Risk Assessment Matrix:
- Guide to identifying gaps in your workflow
- Prioritized action plan with "Critical/Fix Now" flags
Privacy Policy Templates:
- Customizable templates for telehealth privacy policies (state-specific rules included)
2 - Strengthen and Simplify
If you need to improve compliance, this is the path for you!
HIPAA Stress Test Audit:
- Self-audit guide with red-flag checklists for EHRs, billing, and patient portals
- Sample scenarios + "How We'd Fix It" case studies
Release of Information Toolkit:
- Workbook for staff on legally compliant record-sharing
- Pre-written scripts for responding to patient requests
Compliance Workflow Templates:
- Workflows for incident reporting, patient consent tracking, and audit trails
Products are available to purchase on the desktop/tablet version of the website only - not the cell phone version.
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
Products are available to purchase on the desktop/tablet version of the website only - not the cell phone version.
Schedule
THIMA - Tennessee Health Information Association State Convention, March 31 - April 1, 2025
OkHIMA - Oklahoma Health Information Association State Convention, April 16-17, 2025 Speaking Engagement: LinkedIn for Networking and Job Searches for HIM Students
Online Webinar - Addressing Compliance Issues in Telehealth, May 6, 2025, time TBD
About the Founder,
Melinda McGuire
M.S., M.A., RHIA
Melinda McGuire is a telehealth strategist and Health Information Management professional dedicated to closing healthcare gaps through innovative training and compliance solutions.
After losing her father to delayed cancer care in rural Oklahoma, Melinda leveraged her 20+ years of online education experience and a Master’s in Health Information Management to found Highland eHealth. Her company equips physicians, HIM leaders, and staff with audit-ready tools and training that simplify telehealth complexity, reduce burnout, and expand life-saving access for underserved patients.
Melinda’s work has been shaped by hands-on volunteerism, including evaluating telehealth booths for rural libraries and creating playbooks for implementing telehealth booths in rural communities. At Highland eHealth, her mission is clear: Make telehealth more enjoyable, efficient, and easier for physicians and their staff so that they provide more opportunities for patients to access telehealth services.
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
About the Founder,
Melinda McGuire
M.S., M.A., RHIA
Melinda McGuire is a telehealth strategist and Health Information Management professional dedicated to closing healthcare gaps through innovative training and compliance solutions.
After losing her father to delayed cancer care in rural Oklahoma, Melinda leveraged her 20+ years of online education experience and a Master’s in Health Information Management to found Highland eHealth. Her company equips physicians, HIM leaders, and staff with audit-ready tools and training that simplify telehealth complexity, reduce burnout, and expand life-saving access for underserved patients.
Melinda’s work has been shaped by hands-on volunteerism, including evaluating telehealth booths for rural libraries and creating playbooks for implementing telehealth booths in rural communities. At Highland eHealth, her mission is clear: Make telehealth more enjoyable, efficient, and easier for physicians and their staff so that they provide more opportunities for patients to access telehealth services.
Products and Services
Telehealth Pro: The All-in-One Implementation Blueprint - STARTER Pack
Streamline your telehealth implementation with instant access to 10 essential checklists and handouts—including HIPAA compliance guides, staff training blueprints, and patient communication strategies
Telehealth Quick Start Guide
No-nonsense guide to rapidly implementing telehealth services, giving medical practices a clear roadmap to expand patient care with practical, easy-to-follow strategies.
Accessible Telehealth Guidebook
Is Your Telehealth Program Truly Accessible?
Telehealth is transforming healthcare—but is your practice truly accessible to ALL patients?
Patients with hearing loss, vision impairments, disabilities, or limited English proficiency often face barriers that violate ADA, Section 504, and HIPAA compliance standards—and many practices don’t even realize it.
The good news? Making telehealth accessible benefits everyone:
🔹 Expanded patient reach & improved satisfaction
🔹 Reduced legal & compliance risks
🔹 Increased retention & trust in your practice
Get the expert guide to accessible telehealth! Learn how to:
✔ Select HIPAA-compliant platforms with assistive features
✔ Train staff to support diverse patient needs
✔ Implement real-time captioning, screen readers & multilingual support
✔ Engage caregivers & crisis patients more effectively
Don’t let accessibility gaps hold your practice back.